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There are a few times a year when our chat server goes offline, and no one can connect.Usually when this happens other people will post comments below here asking if it’s a global issue.The OC aka Old Chat / Original chat / java chat may be up and working for who are are not using a mobile device.

1 – Error message displayed – username or IP address is banned: It could be that the username you have chosen got banned by someone else, so you could try to connect with a different username.If that does not work, then it could be that someone got a broad range ban place on the IP address block that your ISP assigns to you.There are many possible causes for not being able to connect to the chat rooms.There could be internet delays, trouble with one or more ISPs not being able to route the info to you from our data center, hardware or software that is blocking the two way java and flash connection from our web server to your network, router, or computer.2 – Error message displayed – something like “Server sent no data” – first make sure the plugins listed above are updated and try again to connect, on the chat room page, hold down the shift key, and click refresh / reload the page.

2A – If you get an error message in Internet Explorer about Active X being blocked, you need to click the bar near top of the window and tell IE it’s okay to run our chat program on site – graphic showing this here on java support page.If this problem persists for you for more than 8 hours, you might want to comment below and ask if your ISP, VPN, Proxy, or Country is on the banned list.It could be that you are using the same internet pipes that others have used that violated our rules and you are now caught up in a broad range ban, or it could be that you have triggered this ban. If you are using Internet Explorer, try connecting to our chat using Firefox, Chrome, or Opera.If you have the latest flash player plugin, no error message, and no chat room – click to jump below / down the page to try these steps first to fix the issue.Do you see an error message when trying to load / connect to the free text chat rooms?We could discuss those in the comments below perhaps.